| Stork's Choice Frequently Asked Questions |
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How does the Stork's Choice Disposable Diaper Service work? | ||||||||||||||||||||||||||||||||||||||||||||||||||||||
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The beauty of the Stork's Choice Disposable Diaper Service is that it delivers a monthly supply of diapers and wipes automatically every month to your home and/or childcare center. Once you have signed up for our Disposable Diaper Service you never have to place an order for diapers and wipes again. Your diapers and wipes are replenished automatically every month at whatever intervals you select. No muss, no fuss, no more last minute trips to the store to get diapers! (How do I make a change or correction to my order?) | |||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Are sample products available? | ||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Yes! You can get a sample package containing 3 Stork's Choice premium disposable diapers or 2 Stork's Choice premium training pants in the size of your choice by filling out the form on our Sample page, or by calling the Stork at | |||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Are gift orders available for family and friends? | ||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Yes! Gift orders are available for family and friends for 1, 2, 3, 6, 9 and 12 months. To send a gift of diapers and wipes, use our Purchase Gift Order page. Also, be sure to enter the appropriate shipping address in the Shipping Information section. If you prefer, you may place your gift order over the phone by calling Customer Service at | |||||||||||||||||||||||||||||||||||||||||||||||||||||||
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What diaper and training pants sizes are available? And how many diapers or training pants come in a case of each size? | ||||||||||||||||||||||||||||||||||||||||||||||||||||||
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How many wipes come in a container? | ||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Stork's Choice alcohol free wipes with aloe vera are packaged in pop-up containers with 80 wipes per container. Two containers, for a total of 160 wipes, may be added to each month's supply of Stork's Choice disposable diapers. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Can I add a month's supply of wipes to my monthly Disposable Diaper Service or gift order and what is the cost? | ||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Yes you can! When you sign up for the Stork's Choice Disposable Diaper Service or purchase one of our gift orders, just check the Baby Wipes box to include 2 containers of wipes in your order. If you prefer not to have wipes shipped with your order you may uncheck the Baby Wipes box to remove them from your order. The cost for a one-month's supply of Stork's Choice alcohol-free wipes with aloe vera is $4.99 for two containers. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||
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How can I place an order? | ||||||||||||||||||||||||||||||||||||||||||||||||||||||
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You may place your order online or by phone.
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What is the delivery method and cost? | ||||||||||||||||||||||||||||||||||||||||||||||||||||||
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All deliveries are made by FedEx ground with delivery taking between 4-6 business days. There is no delivery cost to you within the 48 contiguous United States. Stork's Choice pays the cost of delivering your premium disposable diapers and wipes. For deliveries outside the 48 contiguous United States, please call Customer Service at | |||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Can I set a specific delivery date? | ||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Yes, you can. The delivery date of your order will depend on the start date you select and the UPS delivery schedule for your area. Your diapers and wipes will be shipped on the date you select. UPS is normally able to deliver your diapers and wipes 3 to 5 days after they are shipped. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Can I sign up for the Disposable Diaper Service even if my baby is not due until a later date? | ||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Yes, you can. In fact, over half of our mothers who sign up for the Stork's Choice Disposable Diaper Service do so 3 to 5 months before their baby is due. Our expectant mothers tell us that, during the "nesting period" prior to the birth of their child, there is a strong urge to get everything ready for the new arrival. To accommodate this desire, our web site allows you to sign up for our Disposable Diaper Service months in advance. Expectant mothers usually choose to start our Disposable Diaper Service a week or two before the baby is due so that the diapers are waiting for them when they get home from the hospital. As an additional accommodation, our policy is not to charge for your monthly supply of disposable diapers until they are actually shipped. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||
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How do I make a change or correction to my order? | ||||||||||||||||||||||||||||||||||||||||||||||||||||||
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You can change your order by contacting Customer Service at our toll free number, | |||||||||||||||||||||||||||||||||||||||||||||||||||||||
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What are the shipping sizes of the diaper packages? | ||||||||||||||||||||||||||||||||||||||||||||||||||||||
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What if I am not satisfied with my purchase? | ||||||||||||||||||||||||||||||||||||||||||||||||||||||
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If you are not satisfied with our diapers or wipes, simply send the unused portion of the package to us for a refund. We have a 100% satisfaction guarantee. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||
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How and when is my credit card charged for the Stork's Choice Disposable Diaper Service? | ||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Your credit card is charged only when your monthly supply of disposable diapers and wipes is shipped, even if you sign up for our Disposable Diaper Service months before your baby is due. We use a company called Cybercash to process your credit card purchase. Cybercash is the world's most widely used online secure payment service. For more information, click Cybercash, or you can click the CyberCash icon at the bottom of any purchase page and it will take you to their website. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Can I purchase larger quantities of disposable diapers at wholesale prices? | ||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Yes, you can. For information on ordering 50 or more cases of diapers, visit our Purchase Wholesale page, or call | |||||||||||||||||||||||||||||||||||||||||||||||||||||||
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| *Based on Industry Averages | |||||||||||||||||||||||||||||||||||||||||||||||||||||||
